Frequently Asked Questions
Everything you need to know about our premium Merino wool footwear.
What makes Merino wool shoes different from traditional footwear?
Our shoes are crafted from high-quality Merino wool, which is naturally moisture-wicking, odor-resistant, and temperature-regulating. This means your feet stay cool in the summer and warm in the winter without the need for socks.
Are Merino Shoes machine washable?
Yes! You can wash your Merino Shoes on a delicate cycle using cold water and a mild wool detergent. We recommend removing the insoles and laces beforehand and always air drying them—never use a tumble dryer.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.
What is your return policy?
We offer a 30-day 'No Questions Asked' return policy. If you aren't completely satisfied with your purchase, you can return them for a full refund or exchange, provided they are in their original condition.
Do I need to wear socks with my Merino Shoes?
While you can certainly wear socks, our shoes are designed with a soft, itch-free interior specifically to be worn barefoot for maximum comfort and breathability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.